1. Who we are
Longhao Apparel Co., Ltd. ("Longhao Apparel," "we," "us," or "our") is an apparel and textile manufacturer based at No 169, Changjiang Road, Jiangyin, Wuxi, Jiangsu, China. This policy explains how we handle personal information submitted through this website or otherwise provided in connection with a business enquiry.
2. Information we collect
When you submit an enquiry, we may collect your name, company, email address, country or region, product category, estimated quantity, target delivery date, project details, and any specifications, drawings, or reference files you upload. We may also receive basic technical information such as browser type, device information, IP address, and website usage data from our hosting and security providers.
3. How we use information
We use personal information to respond to enquiries, evaluate and develop products, prepare quotations, communicate about orders and services, maintain business records, protect the website, prevent fraud or misuse, and comply with applicable legal obligations. We do not sell personal information.
4. Legal bases and consent
Depending on your location, we process information with your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate business interests that do not override your rights. You may withdraw consent where consent is the applicable basis, without affecting earlier lawful processing.
5. Service providers and international transfers
We may share information with service providers that support website hosting, security, enquiry-form delivery, email, document storage, logistics, professional advice, and business administration. Our enquiry form currently uses FormSubmit to transmit submissions to our business email accounts. Information may be processed in countries other than your own, subject to applicable transfer requirements and reasonable safeguards.
6. Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including business, contractual, warranty, tax, dispute, and legal requirements. We use reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.
7. Your choices and rights
Subject to applicable law, you may request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; or withdraw consent. You may also have the right to complain to a competent data-protection authority. We may need to verify your identity before completing a request.
8. Cookies and external links
This website may use essential technologies needed for security, hosting, and site operation. If analytics or other optional cookies are introduced, this policy will be updated and any required choices will be provided. Links to external websites are governed by those websites’ own privacy practices.
9. Children
This business-to-business website is not directed to children, and we do not knowingly request personal information from children.
10. Updates and contact
We may update this policy from time to time and will post the revised effective date on this page. Questions or privacy requests may be sent to leo.shen@longhaoapparel.com or s@longhaoapparel.com.